Privacy policy

PRIVACY POLICY OF BIF TECHNOLOGY COMPANY LLC SKOPJE

This privacy policy dictates the way in which BIF TECHNOLOGY COMPANY LLC collects, processes, uses, safeguards and discloses the information collected from the users of the application Bif.today.

NOTE

We urge all users of the BIF.TODAY application to carefully read the Privacy Policy of the application, in order the be fully aware how the Personal Data that BIF TECHNOLOGY COMPANY LLC collects from the users (passengers, drivers and other users) of the application is used.

By logging on to the application, the user (passenger, driver or other user) confirms that he/she has read, understood and agrees to all terms and conditions stated in the Privacy Policy and how to use the application.

If the user does not agree with the terms and conditions stated in the Privacy Policy or any other issue regarding the collection, use, safeguarding and other actions related to their Personal Data, we urge them not to log on to the application, or provide any sort of personal or other kind of data and not use the application.

Privacy Notice

Regarding the aforementioned information we would like to inform you of the following:

  • Why we process your Personal Data.
  • For what purpose we process them;
  • Whether you have to provide your Personal Data;
  • How long we store your Personal Data;
  • Whether we share your Personal Data with other subjects;
  • Whether your Personal Data is transferred in another country.

Contact information of the Data Controller   

BIF TECHNOLOGY COMPANY SKOPJE is the Personal Data controller, unless it is otherwise determined by this document.

  • Address: st. Dimitrie Chupovski no. 4/2-11 1000 Skopje
  • Phone No.: 00389(0)70 503 530
  • E-mail: [email protected]

Contact information of the Personal Data protection Officer

You can contact our Officer for protection of Personal Data at the following phone number: 00389(0)70253788 or via e-mail: [email protected].

How we obtain the Personal Data?

Most of the Personal Data that we process comes directly from you or indirectly from other sources due to one of the following reasons:

  • You have voluntarily provided your Personal Data for registration on the Bif.today application.
  • You have submitted a request for access to information with us.
  • You want to attend or are attending an event organized by us.
  • You are subscribing to our newsletter.
  • You are applying for a job or cooperation with us.
  • You are representing your organization.

BIF TECHNOLOGY COMPANY LLC Skopje indirectly obtains your Personal Data in the following cases:

  • When contacting an organization about the claim / complaint you have submitted and it gives us your personal information in its response.
  • Your personal information is contained in reports of violations of Personal Data protection Law provided by the competent authorities.
  • The complainant mentions you in his complaint.
  • From other public authorities, regulators or law enforcement agencies.
  • Our employee provides your contact details as an emergency upon a request from a competent state authority.

Your rights to the protection of Personal Data

Under the Law for protection of Personal Data you have rights that you need to be informed about. The rights available to you depend on our reason for processing your personal information. Hereinafter we inform you in more detail of your rights:

Right of Access

You have the right to submit a request for copies of your personal information. This right shall always apply. There are some exceptions to the Law which means that you may not always get all the data we process. You can find out more about the exceptions at the Personal Data Protection Directorate or at our Personal Data Protection Officer.

Right to correction

You have the right to ask us to correct data that you believe is inaccurate. You also have the right to ask us to complete data that you consider to be incomplete. This right shall always apply. You can find out more about this at our Personal Data Protection Officer.

Right to have Personal Data deleted

You have the right to ask us to delete your personal information in certain circumstances. You can find out more about this at our Personal Data Protection Officer.

Right to restrict processing

You have the right to ask us to limit the processing of your data in certain circumstances. You can find out more about this at our Personal Data Protection Officer.

Right to object to processing

You have the right to object the reason for which your personal information is processed. You can find out more about this at our Personal Data Protection Officer.

Right to data portability

This only applies to the data you have provided to us and applies under certain conditions. You have the right to request that we transfer the data you provided from one organization to another or to provide it to you on an appropriate medium. The right applies only if we process data based on your consent. You can find out more about this at our Personal Data Protection Officer.

For all Claims submitted to us regarding the processing of your Personal Data you will not pay any costs for the exercise of your rights. We have one month (30 days) to reply to your claim.

How long we keep your personal information on record

Generally we keep your personal data until the purpose for which you have provided it is active, i.e until you delete your user account for the BIF.TODAY application. However, for more information please contact our Personal Data Protection Officer.

Sharing of your Personal Data

We shall not share your data with third parties for direct marketing purposes unless we obtain your consent.

We also use other third party Personal Data processors that provide services to us on a controller/processor basis. This means that they cannot do anything with your personal information unless we have instructed them to do so. They shall not share your personal information with any organization other than us. They will keep the data secure and retain it only for the period we have required.

In certain circumstances, we are legally obliged to share data with competent state authorities. In any case, the sharing of your data shall be exclusively legal.

Transfer of your Personal Data to another country

We do not normally transfer your data to third countries. As an exception, we transfer data to EU countries when needed to execute contracts with the processors. Contact our Personal Data Protection Officer for more information.

Processing of Personal Data of children

We do not provide services directly to children nor do we collect or process their personal information. You can find out more about this at our Personal Data Protection Officer.

Processing of Personal Data of passengers and drivers using the Bif.today application

The Personal Data of passengers and drivers is processed by using the Bif.today application through:

  • Transfer of geological location, other data and information to passengers.
  • Processing of personal and other driver data.
  • Transfer of geolocation, other data and information to the passengers.
  • Processing of personal and other passenger data.
  • For any questions regarding Personal Data protection, please contact us and send an email to: [email protected]

In order to provide the services “Bif” offers, that is, to enable the passenger to connect with the driver, BIC TECHNOLOGY COMPANY LLC Skopje collects and processes the geological locations of passengers while they are using the "Bif.today-passenger" application. This means that when the passenger application is turned on, the application owner is tracking his/hers geolocation and can share it via the driver's "Bif.today" application to make it easier for the driver to navigate to his geolocation. "Bif.today-passenger" assigns a driver identification code to the driver to simplify the connecting of passengers and drivers.

The passenger must not process, collect, record, store, give access to, or use in any other inappropriate manner the Personal Data of drivers without the permission of BIF TECHNOLOGY COMPANY LLC Skopje and in accordance with legal provisions. BIF TECHNOLOGY COMPANY LLC Skopje processes personal data about the passenger and the driver. The passenger has access to the data of drivers and vehicles that will be provided by BIF TECHNOLOGY COMPANY LLC Skopje. Inspection of driver data must be governed by the procedure, manner and conditions set out in the Privacy Policy.

BIF TECHNOLOGY COMPANY LLC Skopje collects, processes, stores and, where appropriate, deletes personal and other data from passengers that they agree to make available through the creation of a "Bif.today-driver" account on the application, all for the sake of smooth operating of the application, planned operation of the software and the communications.

The driver must only process personal information in accordance with the Privacy Policy.

In order to provide the services of “Bif”, that is, to enable driver and passenger connectivity, BIF TECHNOLOGY COMPANY LLC Skopje collects and processes the driver and passenger the geolocations while using the "Bif.today-driver" application. This means that BIF TECHNOLOGY COMPANY LLC Skopje monitors the driver's geolocation and can share it via the “Bif.today-driver” application of the passenger who has made a request for transport service and the driver has agreed to provide a transport service for the particular passenger, in order to be able to connect the passenger and driver, but also for the mutual safety of users of the platform service "Bif.today". The driver expressly agrees that "Bif.today-driver" will show the passenger his/her code, vehicle registration number, driver's photo (if he/she expressly consents) and a photograph of his/her vehicle for the purpose of identifying the driver by the passenger, but also for safety reasons. If the driver does not want geolocation data and other information to be available to the passenger, he/she must close the “Bif.today driver” application or designate in the “Bif.today driver” application that he/she is not currently providing services (is active).

The driver must not process, collect, record, store, give access to, or use in any other inappropriate manner the personal information of passengers without the permission of BIF TECHNOLOGY COMPANY LLC Skopje and in accordance with legal provisions. The driver must not contact any passenger and use the personal information provided by passengers outside the purpose of performing the taxi service. BIF TECHNOLOGY COMPANY LLC Skopje will not provide drivers with access to the Personal Data of passengers who use the application.

PERSONAL DATA PROTECTION

BIF TECHNOLOGY COMPANY LLC Skopje undertakes all necessary and available precautions to protect the Personal Data of users in accordance with applicable laws. When storing personal and other data from application users, all standard security and protection procedures are in place and incorporated. In order to ensure the confidentiality and protection of users' Personal Data, we have implemented them in accordance with the Law on Personal Data Protection and other positive laws and bylaws in the Republic of North Macedonia, as well as the European Union General Data Protection Regulation (GDPR) as well as all necessary measures to protect against accidental and unlawful destruction, loss, alteration, unauthorized disclosure or access to them and protection against any unlawful acts of Personal Data processing. All documentation on software programs for Personal Data processing and any changes thereto shall be recorded and maintained in accordance with the Rulebook on Technical and Organizational Measures for Secrecy and Protection of Personal Data Processing. The personal and other information provided is stored in a well-secured database that is protected by all standard protection procedures, while the attached documents, Personal Data and other data and information from the application user are stored in a specially secured drive that is independent of the server.

BIF TECHNOLOGY COMPANY LLC Skopje, in order to ensure the security of users' Personal Data, has authorized a person responsible for storing and performing all necessary operations on the server, the database and the drive where the Personal Data is located, to which only the authorized person has access. Encryption of certain sensitive data and information will be performed on the server used by BIF TECHNOLOGY COMPANY LLC Skopje.

However, despite all the measures that BIF TECHNOLOGY COMPANY LLC Skopje has taken to protect Personal Data, we note that no data transmission via the Internet or any wireless network can be completely secure. As a consequence, despite the reasonable measures for the protection of Personal Data, no absolute protection of any information transmitted to or from our application can be guaranteed.

CHANGES TO THE PRIVACY POLICY

This Privacy Policy may be modified at any time by posting the modified text of the Privacy Policy on this application. Changes to this Privacy Policy take effect immediately upon their promulgation. It is the responsibility of each user to periodically review the Privacy Policy and to read any changes made. The continued use of our application by the user after such changes take effect implies that the user accepts the terms of the modified Privacy Policy.

CONTACT 

  • For any questions regarding Personal Data protection, please contact us and send an email to: [email protected]

Link to Macedonian version: 

https://bif.today/b/2/politika-na-privatnost